Friday, July 3, 2009

Welcome to Panasonic Plasma Fail

Greetings, and welcome to Panasonic Plasma Fail. This blog is intended as a site for consolidating consumer complaints about Panasonic Plasma television sets purchased between 2007 and 2009. If you are having problems with your Panasonic plasma television set not turning on, please add the details in the comments thread.

You might have reached this site by typing in one of the following search phrases:
  • my panasonic plasma will not turn on
  • red light blinks seven times
  • what is wrong with my panasonic plasma
  • blinking red light of death
  • faulty power supply on panasonic plasma
If this describes your situation, you have come to the right place. In recent months, a flood of consumers have reported that their Panasonic plasma television sets died unexpectedly. According to some forum experts, these failures are the result of faulty power boards that were shipped with the units.

The bad news is that Panasonic has not done much to publicly acknowledge this problem, and it is very difficult to reach their customer support on the telephone. Most people who have encountered this problem after the warranty has lapsed have either (a) paid hundreds of dollars for costly repairs or (b) given up and purchased a replacement set.

Within the electronics industry, a 3% failure rate is widely accepted as standard. However, a cursory search of Google reveals that an unusally high number 2007/2008 Panasonic plasma sets have displayed the dreaded "blinking red lights of death." In order to maintain its reputation for quality customer service, Panasonic should really do something to remedy this situation. They should either fix the television sets free of charge, or replace the television sets with working units.

There are dozens upon dozens of complaints about these Panasonic television sets posted to various forums. If we can consolidate these complaints in one place, we may be able to put enough pressure on Panasonic to take action.